Strategy + Execution for E-Commerce Brands

The marketing partner
founders actually need.

I help DTC founders get their marketing to work, strategy, positioning, and email lifecycle that converts. I think in systems, work hands-on, and get it done.

Therese Tankred, Marketing Strategist
Therese Tankred Marketing Strategist · Australia, Bali, Sweden
$11k+ Single email send
46% Avg open rate
37.3% Winback open rate
7+ Years in marketing

The mindset to pull a strategy apart.
The skills to make it go live.

Marketing found me through the back door. I was building my own brands and learning the hard way that a great offer and a working business are two different things. That gap, between what you've built and what people actually understand about it, is the problem I couldn't stop thinking about.

Seven years later, I'm still working in that gap. Close to the founders, close to the strategy, and close enough to the tools to tell you why something isn't working, and fix it.

I'm a Swedish marketing strategist based between Australia and Bali, working across the full customer journey: paid social, email, positioning, and the systems that hold it all together. I write the strategy and stay around to see it through.

Email Lifecycle Klaviyo Meta Ads Marketing Strategy Brand Positioning Shopify Meta Certified CRO CRM Strategy AI Workflows
Therese Tankred

Work that performs.

Selected e-commerce engagements, 2024–2025. Real numbers, real results.

Case Study 01

Website Launch + Email Flows

Slow fashion e-commerce brand, Australia

Klaviyo Welcome Flow Abandoned Cart Launch Campaign

A fashion founder launching from scratch needed the full Klaviyo setup built before go-live, welcome flow, abandoned cart, post-purchase, and a launch campaign written in the brand's voice, ready on day one.

$3,832 AUD From a single launch email · 46% open rate · 24.6% click rate

Case Study 02

BFCM Campaign + Retainer Strategy

Premium haircare brand, Australia

BFCM Segmentation Retainer Strategy Copywriting

A founder-led brand heading into BFCM with no structured campaign system. I built the full email sequence, segmentation strategy, and a December retainer framework to carry performance past the sale.

$3k–$11k+ AUD Per send across BFCM · A$0.20 revenue per recipient

Case Study 03

Klaviyo Audit + Lifecycle Strategy

Performance gymwear brand, Australia

Klaviyo Audit Flow Strategy BFCM 5,000+ Subscribers

A 5,000+ subscriber list with strong campaign revenue but near-zero flow automation. Full pre-BFCM audit across 9 flows, identified the gaps, built the strategy to unlock the growth lever.

37.3% Winback flow open rate · 9 flows audited and optimised

Case Study 04

ICP Strategy + Email Copywriting

Performance beauty brand, Australia

ICP Strategy Brand Voice Product Launch BFCM

An email program that spoke to core buyers but missed broader segments. I mapped 6 ICPs, wrote a product launch campaign, and built a brand voice guide the whole team could use.

6 ICPs Mapped and messaged · 78–82% ICP coverage at baseline

Three ways we can
work together.

Clear offers, flexible scope. Start with whichever fits where you are right now.

Ongoing · Monthly

The Sparring Partner

Your go-to for marketing decisions. I'm in your corner reviewing campaigns, sharpening messaging, calling out what's not working, and thinking through launches with you. One call per month plus async support, so you stop second-guessing and start moving.

Best for: Founders who have execution happening but need strategic direction and a sounding board they trust.

Start the conversation
Project · 4–6 Weeks

The Fix

One specific problem, solved properly. Positioning unclear? Emails not converting? Launch that didn't land? I diagnose, fix, and hand it back with the thinking done. You implement, or we do it together.

Best for: Founders with one clear stuck point who want it resolved, not another opinion on why it isn't working.

Get it fixed
One-Time · Fixed Scope

The Deep Dive

I get into your Klaviyo, Meta, or Shopify setup, audit what's there, fix what's broken, and leave you with a clear picture of what to do next. Fast, practical, no fluff. A good starting point if you want to see how I work before committing to more.

Best for: Founders who want an expert eye on their tech stack and a concrete action plan, not a strategy deck.

Book the audit

"Unlike most strategists, I can actually get in the tools with you, and unlike most operators, I know why we're doing it."

Not sure which fits?

Let's talk it through.

Strategy + Execution

I work across the whole marketing system. Not doing everything, doing the right things, in the right order, clearly.

🎯

Marketing Strategy

Positioning, messaging, offer clarity, and audience alignment. I help founders see what's actually broken, and build a plan that's realistic to execute.

Email Lifecycle

Klaviyo flows, campaign strategy, segmentation, and copy, built to retain and convert. Welcome flows to win-backs, every touchpoint intentional.

📱

Meta Ads

Paid social built to learn, not just spend. Creative strategy, test planning, and ongoing optimisation, always focused on what moves the needle.

Creative Strategy

Understanding why something works before scaling it. Messaging frameworks, ICP mapping, and creative direction grounded in real performance signals.

📈

Conversion & CRO

Conversion thinking across the full customer journey, connecting creative, UX and data without overcomplicating a setup that's already running.

🔧

Strategy + Execution

Unlike most strategists, I get in the tools with you. Klaviyo, Meta, Shopify, CRM setup, and AI-powered workflows. I diagnose, build, and hand it back with the thinking done.

The results speak.

Therese got us set up and launch-ready from scratch. Email, e-commerce, the full structure. We launched on time and hit strong sales in the first week. She's strategic, hands-on, and delivers. Throughout the whole process, I felt calm, supported, and in good hands.

Jenny W.

Creative Director & Founder

Therese has a rare ability to balance brand building with hands-on execution. She drives marketing forward in a way that's both creative and commercially grounded. She consistently delivers.

Mikael N.

Founder & CEO

Working with Therese brought clarity and momentum fast. The ideas were sharp, the execution was sharper, and we had a lot of fun doing it. One of the best creative collaborations I've had.

Benaz

CRM Marketing Lead

The Way I Work

"The best strategy doesn't matter if it never makes it out of the doc."

That's why I work the way I do, close to the founders, close to the work. Seven years across Sweden, Bali, and Australia taught me that strategy and execution are the same job. I'm the strategist who's still in the Slack thread on launch day, making sure it actually runs.

Let's Connect

Let's figure out
what's not working.

Book a free 20-minute intro call. No pitch, just a conversation about where you're stuck and whether I'm the right fit to help.

Book a free 20-min intro call